If we have contacted you, our research has identified a possible connection to an estate. This summary explains how information about you is handled.

What we are likely to hold

We may hold your name, contact details and information about a possible family connection. An enquiry may also include dates, places, correspondence and supporting documents.

Where it came from

Sources include public records, executors, professional advisers, family members and information you provide.

Why we hold it

We use information to research and check family connections, maintain the Register and respond to enquiries. We do not sell personal information or use it for advertising.

Who sees it

Access is restricted to those who need it for their work. Information may be shared with those handling the estate, service providers acting on our instructions, or where required by law.

What you can ask for

  • A copy of the information we hold about you
  • A correction, where something is wrong or incomplete
  • Deletion, where we have no continuing reason to keep it
  • That we stop, or limit, a particular use of it

Email support@ancestryregister.co.uk with your request. If you are unhappy with our response, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Before providing documents

Please wait until we have explained which documents are needed and how to provide them securely. You can call 0333 339 0029 to check a request.